Warranty conditions

2.1
MENZER guarantees that MENZER devices are free from defects in materials or workmanship. Should a case arise where this is not the case, MENZER will, within the scope of the manufacturer's warranty, repair or replace the defective parts or the entire device free of charge. Further claims are excluded – unless liability is required by law.

2.2
Making a claim under warranty does not extend or renew the warranty period.

2.3
The MENZER manufacturer's warranty is only granted on the condition that the device has been used in accordance with the operating instructions.

2.4
A warranty claim only covers the intended use of the device; specifically excluded are:

- Parts subject to normal wear and tear 
- Defects due to improper use or failure to follow the operating instructions
- Disassembled power tools - Damage caused by overloading the power tool
- Damage resulting from the use of unauthorized, defective, or incorrectly applied accessories
- Damage caused by the power tool itself
- Damage caused by the use of force
- Consequential damage resulting from improper or insufficient maintenance or repair by the customer or third parties
- Damage caused by external influences or foreign objects

2.5
Warranty repairs may only be carried out by MENZER service workshops; otherwise, the warranty claim will be void.

2.6
The repair terms and conditions of MENZER GmbH apply to the execution of repairs.

3.1
MENZER provides a 2-year manufacturer's warranty for BASE-LINE devices, or a 1-year warranty for commercial or professional use or equivalent stress, starting from the date of purchase as shown on the original receipt for a new device. MENZER does not provide a warranty to commercial equipment rental companies.

3.2
A warranty claim can only be made if the buyer reports the defect immediately after discovery via the MENZER online repair form and sends MENZER the defective device within the warranty period in its original, unassembled condition and with a copy of the original proof of purchase.

4.1
MENZER generally provides a 2-year manufacturer's warranty for PRO-LINE devices, starting from the date of purchase as shown on the original receipt for a new device. Furthermore, customers from the European Union and Switzerland have the option to extend the warranty period to a total of 3 years for PRO-LINE devices purchased on or after January 1, 2015. Register here for the warranty extension..

4.2
To extend the warranty period, the device must be registered online at  www.menzer-tools.comwithin four weeks of the purchase date, as shown on the original receipt. After registration, the buyer will receive electronic confirmation of the warranty extension.

4.3
A warranty claim can only be made if the buyer reports the defect immediately after discovery via the MENZER online repair form and sends MENZER the defective device within the warranty period in its original, unassembled condition, together with confirmation of the warranty extension and a copy of the original proof of purchase.

5.1
German law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

5.2
Unless otherwise stipulated by law, the place of jurisdiction is the registered office of MENZER.

5.3
Should any provision of these warranty terms be or become wholly or partially invalid or unenforceable, or should this agreement contain a gap, the validity of the remaining provisions shall not be affected. In place of the invalid or unenforceable provision, the valid and enforceable provision that most closely approximates the intended purpose of the invalid or unenforceable provision shall be deemed agreed upon. In the case of a gap, the provision that corresponds to what would have been agreed upon according to the purpose of this agreement, had the contracting parties considered the matter from the outset, shall be deemed agreed upon.